I tried to call to find out the last few calls my son had made. First they put me on with this terrible machine. It asked the same questions over and over again and then when I tried to get anywhere it kept on routing me to the billing department even though my bill isn't late.
I wish they'd get a clue and stop using that annoying service. Contacting them via email is even worse because you just get another bot over and over again until you're going out of your mind.
I think I'll signup for VoIP and cable Internet services now.