Why can't people follow instructions? Then again, you give a remote to a kid then something is bound to happen. I just wish people still cared enough to follow directions and figure out how to do something right instead of blaming companies. Now that we have "The customer is always right" people go crazy over getting returns when something breaks.
On the other hand, Nintendo should realize that little kids are going to be playing with this gadget and after the seemingly unbreakable Gameboy Advance, their stuff should be indestructible. I know, we have several and our kids are HARSH! We've only had one replaced.
Do you think the strap is built well? Read about it here.